Mauilife Realty

Maui's "Finest" Vacation Rental Collection

Booking & Cancellation Policy

MLRP LLC / “Mauilife Realty”

Booking & Cancellation Policy:

ALL DEPOSITS ARE NONREFUNDABLE

FOR ALL BOOKINGS MADE AFTER 9/1/2020

**DURING THE COVID-19 PANDEMIC WE HAVE ADOPTED VRBO’S MODERATE CANCELLATION POLICY.
Bookings canceled at least 30 days before the start of the stay will receive 100% refund
Bookings canceled at least 14 days before the start of the stay will receive 50% refund 

Regular booking / 1 – 14 nights

Twenty-five percent is collected upon booking. The remaining balance is due 90 days prior to your arrival. ALL DEPOSITS ARE NON REFUNDABLE. Should you cancel after 90 days, you are responsible for full payment.

Premium Bookings / Stays 15 + Nights & Holidays

Twenty-five percent is collected upon booking. The remaining balance is due 120 days prior to your arrival. ALL DEPOSITS ARE NON REFUNDABLE. Should you cancel after 120 days, you are responsible for full payment. (Major Holidays include: Christmas/New year, Easter, July 4th, Thanksgiving)

GUEST UNDERSTANDS THAT A GUEST-INITIATED CANCELLATION LESS THAN 90 (Or 120 days for Holidays or extended bookings 15 days or longer) PRIOR TO THE ARRIVAL DATE WILL RESULT IN SIGNIFICANT LOSSES TO MLRP LLC AS IT IS UNLIKELY THAT MLRP LLC WILL BE ABLE TO RE-BOOK THE PROPERTY AT THE CONTRACTED FOR RENTAL RATE AND LENGTH OF STAY. NO REFUNDS!

RESERVATIONS & PAYMENTS

MLRP LLC will accept and hold a tentative reservation for 24 hours following your booking request. MLRP LLC must receive a signed copy of this completed “Guest Reservation Application & Rental Agreement” (including the “Credit Card Authorization & Guarantee” (Exhibit “A” and the “Reservation Deposit” as indicated on the Guest Accounting within Two days of your booking request or the reservation will be canceled automatically and any other “wait-listed” request will be accepted in its place (no grace period shall apply). Upon receipt and approval by MLRP LLC of the completed and signed copy of this Guest Reservation Application & Rental Agreement and the Reservation Deposit, MLRP LLC shall provide you with a “Confirmation”. Payment of 25% of the balance of the total rental charges will be due at this time, charges for any pre-arranged optional services and taxes shall be due no later than 90 days prior to your Arrival Date and is non-refundable (no grace period shall apply). Reservations initially made within 90 days of your Arrival Date will require 100% payment of rental charges, the “Insurance Policy” and any optional services and taxes within Two days of your booking request. This payment will be charged to your credit card.

RESERVATION CHANGES, CANCELLATIONS & REFUNDS

Any Guest-initiated change of reserved dates subsequent to execution of this “Guest Reservation

Application & Rental Agreement” and issuance of the “Confirmation” is subject to prior written approval by MLRP LLC. Guest-initiated cancellation at any time after the execution of this “Guest

Reservation Application & Rental Agreement” and issuance of the “Confirmation” will result in loss of Deposits as described below, which will be retained by MLRP LLC. A FULL REFUND WILL ONLY BE MADE IF THE PROPERTY BECOMES UNFIT FOR HABITATION DURING THE TIME RESERVED AND IN MLRP LLC’S OPINION NO EQUIVALENT SUBSTITUTE CAN BE FOUND.

CANCELLATION CHARGES:

ALL DEPOSITS ARE NON REFUNDABLE.

Guest acknowledges our cancellation policy as the binding cancellation policy and no other cancellation polices will apply (VRBO/HOMEAWAY and any others).

GUEST UNDERSTANDS THAT A GUEST-INITIATED CANCELLATION LESS THAN NINETY (90 days) (Or 120 days for Holidays or extended bookings fourteen (14) days or longer) PRIOR TO THE ARRIVAL DATE WILL LIKELY RESULT IN SIGNIFICANT LOSSES TO MLRP LLC AND IT IS UNLIKELY THAT MLRP LLC WILL BE ABLE TO RE-BOOK THE PROPERTY AT THE CONTRACTED FOR RENTAL RATE(S) AND/OR LENGTH OF STAY.  MLRP LLC STRONGLY RECOMMENDS THAT GUEST PURCHASE TRIP CANCELLATION INSURANCE TO HELP PROTECT AGAINST FINANCIAL LOSSES IF CANCELLATION IS NECESSITATED BY CERTAIN KINDS OF UNFORESEEN EVENTS, SUCH AS ILLNESS.

Concerned about the possibility of a cancellation?

If you have any concerns about cancelling, you can purchase affordable TRAVEL insurance directly though VRBO/HOMEAWAY Insurance provider, CSA. If you have interest, you can get an instant quote by simply clicking here: http://www.vacationprotection.com/

Mahalo,

Barry L Ware RB

Maui Life Realty BIC